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Privacy Policy

Effective Date: [Insert Date]
Time Christmas Ltd is committed to protecting your privacy and ensuring your personal data is handled responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Time Christmas Ltd
Company Number: 11436375
Registered Address:
Unit B8 Lakeside Park,
Neptune Close,
Medway City Estate,
Rochester, ME2 4LT
Website: https://www.timechristmas.co.uk
Email: [email protected]

2. What Personal Data We Collect

We may collect and process the following types of data:

  • Identity & Contact Data: name, address, phone number, email address

  • Transaction Data: order history, payment information (processed securely via third-party platforms)

  • Technical Data: IP address, browser type/version, time zone, operating system, and device type

  • Usage Data: pages visited, time spent, interactions with our website

  • Marketing & Communications: your preferences for receiving promotional emails

User Comments & Reviews

When you leave a comment, we collect the data in the comment form, your IP address, and browser user agent string to help detect spam.
An anonymized version of your email address may be sent to the Gravatar service to determine if you are using it. See their policy at https://automattic.com/privacy/.

3. Media Uploads

If you upload images to our website, avoid uploading images that include embedded location data (EXIF GPS), as visitors can extract this data.

4. Cookies

Our website uses cookies to improve your experience.

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for future convenience.

  • Login and screen preferences may also generate cookies, which expire after a defined period (e.g. 2 days to 1 year).

  • Temporary cookies are used to check if your browser accepts cookies.

  • Editing or publishing content creates a cookie indicating the post ID, expiring after 1 day.

You can manage or disable cookies via your browser settings.

5. Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images, articles) from third-party websites.
Such content behaves as if you visited that external site directly and may collect your data, use cookies, or monitor your interaction with the content — especially if you’re logged into that third-party service.

6. Who We Share Your Data With

We do not sell or share your personal data with third parties for marketing purposes.
Your data may be shared with:

  • Trusted third-party payment processors (e.g., Stripe, PayPal, Amazon Pay)

  • IT and system providers (e.g., web hosting and analytics services)

  • Logistics partners for delivery purposes

If you request a password reset, your IP address will be included in the reset email for security purposes.

7. How Long We Retain Your Data

  • Comments and associated metadata are retained indefinitely, to allow follow-up approval and interaction.

  • For registered users, we store the personal information provided in your user profile. You can view, edit, or delete your personal data at any time (except your username).

  • Order records and correspondence may be retained for up to 6 years for legal and accounting purposes.

8. Your Rights Over Your Data

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where legally permissible)

  • Object to or restrict processing in certain circumstances

  • Request data portability

To exercise any of these rights, please contact [email protected].

Please note: We may retain data required for legal, regulatory, or security reasons.

9. Where Your Data Is Sent

Visitor comments and form submissions may be checked through an automated spam detection service.

Some technical services (e.g., analytics or email processing) may involve data transfers outside the UK. In such cases, we ensure adequate safeguards are in place, including standard contractual clauses or appropriate data protection agreements.

10. Data Security

We take appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
Sensitive information (such as payment data) is processed securely via encrypted third-party services and is not stored on our servers.

11. Email Marketing

We will only send marketing emails if you explicitly opt in during checkout or through our subscription forms.
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at [email protected].

12. Updates to This Privacy Policy

We may update this policy from time to time to reflect legal or operational changes.
Any updates will be posted on this page, with the effective date shown at the top. Please check back regularly to stay informed.

If you have any questions or concerns about this policy or how your data is handled, please contact:

Data Protection Officer
Time Christmas Ltd
Email: [email protected]